Last updated: 31 August 2026
This Privacy Policy explains how DETU-TECH collects, uses, stores and protects personal data when you visit detu-tech.com, contact us, or otherwise interact with our website.
We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Slovenian Personal Data Protection Act (ZVOP-2) and other applicable data protection laws.
1. Data Controller
The controller responsible for the processing of personal data through this website is:
ERVIN DELOST S.P.
Šembije 71F
6253 Knežak
Slovenia
Registration number: 6457347000
VAT ID: SI79701698
Email: info@detu-tech.com
Website: detu-tech.com
For any questions concerning this Privacy Policy or the processing of your personal data, please contact us at the email address above.
2. Personal Data We Collect
We may collect personal data when you voluntarily provide it to us or when certain technical information is generated automatically while you use the website.
Contact Form and Direct Enquiries
When you contact us through the website contact form, by email, telephone or another communication channel, we may process information such as:
your name;
your email address;
your telephone number;
the content of your enquiry or message;
any other information you voluntarily provide.
We use this information to respond to your enquiry, provide requested information, prepare offers, communicate about our products or services and manage potential or existing business relationships.
The legal basis for this processing may be:
taking steps at your request before entering into a contract;
performance of a contract;
our legitimate interest in communicating with customers, potential customers and business partners; or
your consent where consent is required.
3. Technical and Server Data
When you visit the website, certain technical information may be processed automatically by the web server, hosting provider or security systems.
This may include:
IP address;
date and time of access;
requested pages or resources;
browser type and version;
operating system;
referring website;
device information;
technical error and security information.
This information may be processed to operate the website, maintain security, prevent abuse, diagnose technical problems and ensure reliable website performance.
The legal basis for this processing is our legitimate interest in maintaining a secure and functional website.
4. Cookies and Similar Technologies
The website may use cookies and similar technologies that are necessary for the website to function correctly.
Strictly necessary cookies may be used where required for technical operation, security, session management or other essential website functions.
If analytics, advertising, tracking or other non-essential technologies are used, they will only be activated in accordance with applicable consent requirements.
Where required, visitors will be given the opportunity to accept or reject non-essential cookies through a cookie consent mechanism.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
5. Analytics and Third-Party Services
The website may use third-party technical services to provide hosting, website functionality, security, communication or other supporting services.
Depending on the services enabled on the website, these providers may process limited technical information such as IP addresses, device information or website usage information.
Where third-party analytics or marketing services requiring consent are introduced, they will only be activated after the required consent has been obtained.
We aim to work only with service providers that provide appropriate data protection and security safeguards.
6. Hosting and Website Infrastructure
Our website and related technical services may be hosted or operated by external service providers acting as data processors.
These providers may process personal data only to the extent necessary to provide hosting, security, email, backup, maintenance or related technical services.
Where required by applicable law, appropriate data processing agreements and safeguards are used.
7. Email Communications
If you contact us by email, we process your email address, the content of your message and other information contained in your correspondence.
We use this data primarily to:
respond to your enquiry;
provide requested information;
communicate regarding products, services or cooperation;
prepare or manage offers and contractual relationships;
maintain appropriate business records.
We do not use your email address for unrelated direct marketing without an appropriate legal basis or consent where required.
8. How Long We Keep Personal Data
We retain personal data only for as long as necessary for the purpose for which it was collected.
The retention period may depend on:
the nature of your enquiry;
whether a contractual or business relationship is established;
applicable accounting, tax or other legal obligations;
the need to establish, exercise or defend legal claims;
security and technical requirements.
When personal data is no longer required and there is no legal reason to retain it, it will be deleted, anonymised or otherwise securely removed.
9. Sharing of Personal Data
We do not sell or rent personal data.
Personal data may be shared with trusted service providers where necessary for operating our business and website, including providers of:
website hosting;
email services;
website maintenance;
cybersecurity and technical support;
backup services;
accounting or professional services where legally necessary.
Such providers may process personal data only to the extent required to perform their services and are expected to provide appropriate confidentiality and security protections.
We may also disclose personal data where required by law, a court order or a competent public authority.
10. International Data Transfers
Some technology or service providers may process information outside Slovenia or outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with the GDPR.
These safeguards may include an adequacy decision of the European Commission, Standard Contractual Clauses or another legally recognised transfer mechanism.
11. Your Rights Under the GDPR
Subject to the conditions and limitations provided by applicable law, you may have the right to:
request access to your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to certain processing based on legitimate interests;
receive personal data you have provided in a structured, commonly used and machine-readable format where the right to data portability applies;
withdraw your consent at any time where processing is based on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, contact us at:
We may need to verify your identity before responding to certain requests.
12. Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.
In Slovenia, the supervisory authority is:
Information Commissioner of the Republic of Slovenia
Dunajska cesta 22
1000 Ljubljana
Slovenia
You may also contact the competent supervisory authority in another EU or EEA country where applicable.
13. Data Security
We take reasonable technical and organisational measures to protect personal data against:
unauthorised access;
accidental loss;
misuse;
alteration;
disclosure;
destruction.
However, no method of electronic transmission or online storage can guarantee absolute security.
14. Links to External Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of external websites.
When you leave detu-tech.com and visit another website, we recommend reviewing that website’s privacy policy.
15. Children’s Privacy
The website and our products and services are not intended to collect personal data directly from children.
We do not knowingly collect personal information from children through the website.
If we become aware that personal data relating to a child has been collected without an appropriate legal basis, we will take reasonable steps to delete it.
16. Automated Decision-Making
We do not use personal data collected through this website for automated decision-making or profiling that produces legal or similarly significant effects on individuals.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services, technology or applicable legal requirements.
The latest version will always be published on this page together with the date of the most recent update.
We recommend reviewing this Privacy Policy periodically.
18. Contact
For questions about this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:
ERVIN DELOST S.P.
Šembije 71F
6253 Knežak
Slovenia
Email: info@detu-tech.com
Website: detu-tech.com